Effective date: July 22, 2026
This policy describes how we collect, use, and protect your information, and the terms that apply when you opt in to receive text (SMS) messages from us. By using our services or opting in to text messages, you agree to the terms described below.
We send operational and logistics text messages related to truck dispatch, load assignments, scheduling, and job site coordination. These messages may include load ticket numbers, pickup and delivery instructions, scheduling reminders, and status updates. Message frequency varies based on activity and may be sent at any time during active operations.
You opt in to receive text messages by visiting our SMS sign-up page (https://haul.rudycc.com/sms-consent), entering your name and mobile number, and checking the box to confirm your consent. You may also confirm enrollment verbally with our dispatch office and reply START to our messaging number to re-subscribe. Upon opt-in, you'll receive an automated confirmation message with a link to our Terms of Service, Help information, and instructions for opting out. Standard message and data rates may apply from your carrier.
You may opt out and discontinue text notifications at any time by replying STOP or UNSUBSCRIBE to any message you receive from us. You may also opt out by updating your notification preferences in the app or by contacting us. Opting out does not affect your employment or assignments, and you may re-opt in at any time.
Reply HELP to any message for assistance. You will receive information about the program and how to get support. For further help, contact us using the details below.
Text messages are delivered through participating wireless carriers. We are not liable for delayed or undelivered messages due to carrier limitations, signal availability, or device issues.
We collect information you provide directly, such as your name, mobile number, email, driver license details, and assignment preferences. We may also collect vehicle telematics, GPS location, and operational data necessary for dispatch and logistics coordination.
We use your information to coordinate loads and assignments, send text and email notifications related to operations, comply with safety and regulatory requirements, and improve our services.
We do not sell your personal information. We may share data with service providers (telematics, fleet maintenance, communications) that support our operations, and when required by law.
Mobile phone numbers and SMS opt-in consent are never sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
We retain data only as long as needed for the purposes described or as required by law, and we use reasonable safeguards to protect it. SMS history is retained per operational and compliance needs.
You may request access to or deletion of your personal data, and you may opt out of text messages at any time. To exercise these rights, contact us below.
For questions about this policy, text message program, or to exercise your privacy rights, contact our dispatch office at (405) 478-9900. For help with text messages, reply HELP to any message, or email us at admin@rudycc.com.